What to Know Before Your Visit

Find answers to common questions about appointments, pricing, memberships, and what to expect at Ballard Wellness & Aesthetics. For more information about specific treatments, visit our individual service pages.

Your first visit

01

Book Your Consultation

Schedule online at your convenience! Simply choose the area of care that best aligns with your goals. Not sure where to start? No worries! Our team will help guide you toward the right services and treatments during your visit.

02

Complete Your Forms Before Your Visit

You’ll receive your intake forms by email before your appointment. Completing them ahead of time allows us to spend more time getting to know you, discussing your goals, and creating a personalized plan for your care.

03

Your Personalized Consultation

We’ll take time to review your health history, understand your goals, and complete any appropriate assessments, such as lab work or body composition analysis. Together, we’ll develop a personalized care plan so you feel informed, confident, and comfortable with your next steps.

04

Your Care, Your Timeline

Some patients are ready to begin treatment the same day, while others prefer time to consider their options. There’s never any pressure. We’re here to provide guidance, answer your questions, and support you in making the decision that feels right for you.

Questions we get asked

Just book. Ballard Wellness is a direct-care practice, so you schedule a consultation online and come in. No referral, no gatekeeping.

We don’t bill insurance for visits, which is what lets us give you a real appointment instead of a fifteen-minute slot. Lab work is completed through Labcorp, and you may use your insurance to help cover the cost of testing. We recommend checking with your insurance provider beforehand to confirm coverage and any out-of-pocket costs. If you don’t have insurance, we also offer special self-pay pricing for select lab work. Medications are billed separately, and we’ll tell you what to expect before you start.

Consultations for medical weight management and advanced aesthetic treatments are $75. If you choose to move forward with treatment or enroll in one of our wellness programs, your consultation fee will be applied toward your treatment cost or first month’s program fee. The initial consultation for hormone therapy (HRT or TRT) is $175, which includes a comprehensive review during your consultation and a lab review one week later; $75 of it is credited toward your first month’s program fee.

Often, yes. An IV alongside compression, or tox and a skin consult together. Tell us when you book so we can reserve enough time.

Only for weight management and hormone optimization. Those programs involve ongoing care: lab monitoring, reviewing results, medication adjustments, prescription management and support between visits. Our aesthetic clubs are completely optional, and every other service can be booked without joining a program. All members get a discount on all services. Full detail is on the programs page.

Yes! Our medical wellness programs begin with a six-month commitment, then continue month-to-month with the flexibility to cancel. If you choose to cancel before your initial six months are complete, a $99 early cancellation fee applies.

Our aesthetic clubs are month-to-month with no long-term commitment. Any unused funds remain yours to enjoy for up to 12 months after cancellation.

Full program details and cancellation terms are provided at enrollment.

In most cases, yes. Baseline labs let us treat what is actually happening instead of guessing, and they give us something to compare against later. Labs from a previous provider are always helpful and can often be used; we’ll run anything else we need.

You don’t need to know exactly which treatment or program is right for you. Simply schedule a consultation and tell us what you’d like to improve or achieve. We’ll take the time to listen, understand your goals, and guide you toward options that fit your needs.

You bring your goals. We’ll help you find the right path.

Yes! We offer financing through Cherry for any of our services, excluding prescriptions.

See if you qualify

It depends entirely on the treatment. Tox in days, skin in weeks to months, hormones and metabolic health over months of follow-up. Each service page gives a realistic timeline, and we’ll set expectations before you commit.

Cancellations

24 hours' notice, please. Late cancellations and no-shows may be charged a fee, because the appointment time can’t be given to anyone else.

Late arrivals

More than 15 minutes late and we may need to shorten or reschedule, so the patients after you aren’t affected.

Deposits

Longer appointments like NAD+, Morpheus8 and private events may require a deposit, which applies to your service.

Refunds

Medical services and injectables can’t be refunded once performed. If something isn’t sitting right, come back and let us look at it.

Still not sure?

Call the office or send a message. A real person will answer, and it won’t turn into a sales call.

Book a ConsultationMeet the team